Welcome to Simplicity® Tenant Portal Info Centre

Simplicity® Tenant Portal

Introduction to Tenant Portal

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Learn how to use the Simplicity® Tenant Portal to view your contract details, download your billing related notices/documents, submit service ticket, renovation permit and ad hoc utility request.

Also, learn how to create new user accounts, manage the accounts access to the portal, view Announcements and download E-Forms from us.

Simplicity® Tenant Portal

Getting Started

Your step-by-step guide to get access to Simplicity® Tenant Portal for new users.

Click on numbers to view screens.

• 1

  For new users, you will receive a system generated email from Simplicity Tenant Portal, containing your login account and link to reset your password

• 2

  Please click on the link in the email from the Tenant Portal, it will take you to ‘Reset Password’ prompt.

• 3

  Please type in a New Password remembering to have lower and capital letters, numbers and special characters (e.g. ~ ! @ # $ % etc). Repeat entering the same password at Confirm Password. Once done, click the ‘Change Password’ button.

• 4

  You will now be able to login to Tenant Portal (click here to access) using your Login Name and your new password.

• 5

  Upon successful login, you will see the home page of the Tenant Portal.